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Without the proper communication, people may speak or act erroneously.Lack of communication could also cause a safety issue.
CMPs are used by business continuity teams, emergency management teams, crisis management teams and damage assessment teams to avoid or minimize damage, and to provide direction on staffing, resources and communications.
As the crisis develops and evolves, the organization should update its communications.
During a crisis situation, employees look to management for leadership and guidance.
In addition, the International Organization for Standardization (ISO) offers several standards for emergency management in its ISO 223XX series, including ISO 22311, "Societal security -- Emergency management -- Requirements for incident response." An emergency response plan details the actions an organization must take immediately following an incident and includes potential interactions with outside help, including public safety responders.
Every second counts during an emergency, so it's important for disaster management to have a well-defined emergency response plan.